Write to us
Email hello@citeon.ai from the address on your account, so we can find your workspace. Or open the chat on this page.
The chat runs on Crisp and loads only when you open it.
Support
How can we help?
Questions about Citeon AI, your account, your data or a connection: this page says where each one goes.
Account and billing
Your plan, payment card, invoices and cancellation are in the dashboard under Settings, Billing, which opens Stripe's billing page. For anything it does not cover, or if you cannot sign in, email us.
Connecting an AI assistant
Citeon AI's data can be read by an AI assistant through MCP, or by your own code through the API. Keys and connections are made and revoked in the dashboard under Settings, Developers.
- MCP documentationconnecting an assistant, keys, revoking a connection, error codes
- API documentationthe REST API, endpoints and limits
Privacy and your data
How we handle your data, and the terms you agree to. To ask for your data, or for its deletion, email us.