Question 1

What do you need from us to get started?

Accepted Answer

About an hour in total: website access (or your developer's email), your service or treatment list, and approval on the content we write. Everything else is done for you.

Question 2

How quickly will I see results?

Accepted Answer

You'll get a baseline AI Visibility Score within days. Because engines re-crawl and re-learn continuously, improvements typically build over the first 1–3 months as your new signals get picked up.

Question 3

Which AI engines does Citeon track?

Accepted Answer

ChatGPT, Gemini, Claude, Perplexity, Copilot and Google AI Overviews, the engines your customers actually ask. We add new engines as they gain traction.

Question 4

How is this different from SEO?

Accepted Answer

SEO gets you ranked in a list of links. We get you named in the answer. AI engines read different signals: structured data, quotable Q&A content, machine-readable reviews and third-party trust. Our audits show businesses ranking top-3 on Google that are never recommended by AI.

Question 5

How do you actually improve my AI visibility?

Accepted Answer

We build the signals engines read: structured data and entity markup, an llms.txt guide, quotable Q&A and comparison content, machine-readable reviews, and presence on the third-party sources AI trusts, then track which ones move your score.

Question 6

Is AI search really big enough to matter?

Accepted Answer

It's early, AI referrals are still a small share of total traffic, but they're the fastest-growing channel in history, and AI visitors convert several times better because the AI has already done the comparing. For high-value services, one AI-referred client typically pays for months of optimization. Positions taken now compound.

Question 7

Do you guarantee AI will recommend us?

Accepted Answer

No one can honestly guarantee a specific AI answer. Anyone who does is lying. What we guarantee: your machine-readable signals will match or beat your named competitors, and you'll see transparent monthly measurement of mentions, recommendations and share-of-voice.

Question 8

How does pricing work?

Accepted Answer

Three plans — Visibility (€99/mo) to track your AI visibility, Optimize (€599/mo) where we make the fixes for you, and Dominate (from €1,500/mo) for full done-for-you GEO plus content — with custom Enterprise on top. Annual billing saves ~17%. Start with a free visibility check, no card required.

Question 9

Can I change or cancel my plan anytime?

Accepted Answer

Yes. Upgrade, downgrade or cancel whenever you like, changes take effect immediately and we prorate your billing accordingly.

Question 10

Do you offer onboarding and support?

Accepted Answer

Every plan includes email support and a monthly prioritized action plan. Optimize adds done-for-you fixes and accuracy alerts; Dominate adds a dedicated strategist, priority support and a monthly strategy call.

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